פתיחת פנייה
אם אינכם יכולים למצוא מענה לפנייתכם במאגר המידע שלנו – אתם יכולים לפתוח פניה למחלקה המתאימה להלן:
All support requests will initially go here and based on the assessment will either remain or be moved to another department e.g. feature requests
Ask ARM's Intelligent Virtual Assistant Major for Help
Feature requests as the name suggests is the department for any new features or changes to current features. Feature requests will also require the completion of a change request form. Completion of this form does not guarantee that the feature will be included in a future release. Change requests will be reviewed by the product committee within ARM monthly (last thursday of each month). We will then endeavour to follow up with an initial assessment and possibly a statement of work.
Any issues around specifics of the account not covered by the support department/Feature request department will be location here
Billing
Sales
Support for creation of a new activation or a campaign. Please ensure you upload your completed campaign form
API Certification support - This is a totally separate stream of standard support
